Interestingly, there’s a huge disparity between the survey respondents (who were generally satisfied with all the companies listed) and the online reviewers (who were generally dissatisfied). This could be because, if you’ve had a customer service experience that affected you enough to talk about it online, it’s probably negative. Conversely, survey respondents may largely have a neutral feeling towards stores, but say they’ve had a “good” experience purely because nothing bad happened. Overall, our index showed there isn’t a distinct category of stores that has generally worse customer service: specialty stores, department stores, discount stores, pharmacies, and supermarkets all appear near the top of our dissatisfied list. But honorable mentions go out to supermarket chains Wegmans, H-E-B, Aldi, and Trader Joe’s—the four stores with the least dissatisfied customers, according to our number-crunching. Read on to find out which store has the worst customer service in the U.S. And for an entirely different, but equally fascinating, exclusive ranking from Best Life, check out This Is the Most Stoned State in America. Read the original article on Best Life. ASCI satisfaction: 81 percent Pissed Consumer stars: 1.7 Trustpilot stars: 1.9 Dissatisfaction Index Score: 42.12 And for things you shouldn’t say to any retail worker, here are 27 Things You Should Never Say to Customer Service. ASCI satisfaction: 80.5 percent Pissed Consumer stars: 2.3 Trustpilot stars: 1.4 Dissatisfaction Index Score: 44.27 ASCI satisfaction: 80 percent Pissed Consumer stars: 2.0 Trustpilot stars: 2.0 Dissatisfaction Index Score: 44.75 ASCI satisfaction: 80 percent Pissed Consumer stars: 2.3 Trustpilot stars: 1.4 Dissatisfaction Index Score: 47.26 ASCI satisfaction: 79 percent Pissed Consumer stars: 2.5 Trustpilot stars: 1.9 Dissatisfaction Index Score: 47.37 ASCI satisfaction: 79 percent Pissed Consumer stars: 1.7 Trustpilot stars: 2.4 Dissatisfaction Index Score: 49.88 ASCI satisfaction: 79 percent Pissed Consumer stars: 2.2 Trustpilot stars: 1.9 Dissatisfaction Index Score: 49.88 ASCI satisfaction: 77 percent Pissed Consumer stars: 2.2 Trustpilot stars: 3.3 Dissatisfaction Index Score: 50.12 ASCI satisfaction: 76 percent Pissed Consumer stars: 2.4 Trustpilot stars: 3.8 Dissatisfaction Index Score: 50.24 ASCI satisfaction: 80 percent Pissed Consumer stars: 2.0 Trustpilot stars: 1.3 Dissatisfaction Index Score: 50.60 And for a big change coming to this retailer, check out The One Coupon You Could Always Count on Is Disappearing. ASCI satisfaction: 80 percent Pissed Consumer stars: 1.8 Trustpilot stars: 1.5 Dissatisfaction Index Score: 50.60 ASCI satisfaction: 76 percent Pissed Consumer stars: 2.4 Trustpilot stars: 3.7 Dissatisfaction Index Score: 51.07 ASCI satisfaction: 78.5 percent Pissed Consumer stars: 2.5 Trustpilot stars: 1.8 Dissatisfaction Index Score: 51.19 ASCI satisfaction: 80 percent Pissed Consumer stars: 1.9 Trustpilot stars: 1.3 Dissatisfaction Index Score: 51.43 ASCI satisfaction: 79 percent Pissed Consumer stars: 1.6 Trustpilot stars: 2.3 Dissatisfaction Index Score: 51.55 And for more on Abercrombie & Fitch’s future, here’s why This Iconic Clothing Chain Is Closing Its Biggest Stores. ASCI satisfaction: 79 percent Pissed Consumer stars: 2.1 Trustpilot stars: 1.8 Dissatisfaction Index Score: 51.55 ASCI satisfaction: 78 percent Pissed Consumer stars: 2.6 Trustpilot stars: 1.9 Dissatisfaction Index Score: 52.51 ASCI satisfaction: 78 percent Pissed Consumer stars: 2.2 Trustpilot stars: 2.3 Dissatisfaction Index Score: 52.51 ASCI satisfaction: 79 percent Pissed Consumer stars: 2.3 Trustpilot stars: 1.4 Dissatisfaction Index Score: 53.22 ASCI satisfaction: 78 percent Pissed Consumer stars: 2.0 Trustpilot stars: 2.4 Dissatisfaction Index Score: 53.34 ASCI satisfaction: 78 percent Pissed Consumer stars: 2.1 Trustpilot stars: 2.3 Dissatisfaction Index Score: 53.34 And for more on how Target’s shopping policies are changing lately, here’s how Target Is Dialing Back This COVID Safety Measure. ASCI satisfaction: 79 percent Pissed Consumer stars: 2.1 Trustpilot stars: 1.5 Dissatisfaction Index Score: 54.06 ASCI satisfaction: 77 percent Pissed Consumer stars: 2.6 Trustpilot stars: 2.1 Dissatisfaction Index Score: 56.80 ASCI satisfaction: 77 percent Pissed Consumer stars: 2.4 Trustpilot stars: 2.2 Dissatisfaction Index Score: 57.64 ASCI satisfaction: 75 percent Pissed Consumer stars: 2.8 Trustpilot stars: 3.2 Dissatisfaction Index Score: 57.88 ASCI satisfaction: 79 percent Pissed Consumer stars: 1.6 Trustpilot stars: 1.5 Dissatisfaction Index Score: 58.23 ASCI satisfaction: 78 percent Pissed Consumer stars: 2.0 Trustpilot stars: 1.8 Dissatisfaction Index Score: 58.35 ASCI satisfaction: 78 percent Pissed Consumer stars: 2.1 Trustpilot stars: 1.7 Dissatisfaction Index Score: 58.35 ASCI satisfaction: 78 percent Pissed Consumer stars: 2.2 Trustpilot stars: 1.5 Dissatisfaction Index Score: 59.19 And for more things to avoid when holiday shopping this year, here are some Sneaky Ways Retailers Are Tricking You to Overspend Right Now. ASCI satisfaction: 78 percent Pissed Consumer stars: 2.1 Trustpilot stars: 1.5 Dissatisfaction Index Score: 60.02 ASCI satisfaction: 77 percent Pissed Consumer stars: 2.1 Trustpilot stars: 2.2 Dissatisfaction Index Score: 60.14 ASCI satisfaction: 78 percent Pissed Consumer stars: 2.0 Trustpilot stars: 1.5 Dissatisfaction Index Score: 60.86 ASCI satisfaction: 78 percent Pissed Consumer stars: 2.0 Trustpilot stars: 1.5 Dissatisfaction Index Score: 60.86 ASCI satisfaction: 77 percent Pissed Consumer stars: 2.1 Trustpilot stars: 1.6 Dissatisfaction Index Score: 65.16 And for an update on what you can’t buy here anymore, check out Petco Just Took This Controversial Product Off Its Shelves. ASCI satisfaction: 77 percent Pissed Consumer stars: 1.9 Trustpilot stars: 1.8 Dissatisfaction Index Score: 65.16 ASCI satisfaction: 77 percent Pissed Consumer stars: 2.0 Trustpilot stars: 1.4 Dissatisfaction Index Score: 67.66 And if you’re hoping to get a COVID vaccine here, find out When the COVID Vaccine Is Coming to Your Local Pharmacy.
ASCI satisfaction: 74 percent Pissed Consumer stars: 2.6 Trustpilot stars: 2.9 Dissatisfaction Index Score: 68.02 ASCI satisfaction: 76 percent Pissed Consumer stars: 1.9 Trustpilot stars: 2.0 Dissatisfaction Index Score: 69.45 ASCI satisfaction: 77 percent Pissed Consumer stars: 1.8 Trustpilot stars: 1.3 Dissatisfaction Index Score: 70.17 And for more on information about you that retailers currently have, here are 15 Shocking Things Retailers Already Know About You. ASCI satisfaction: 75 percent Pissed Consumer stars: 2.3 Trustpilot stars: 2.2 Dissatisfaction Index Score: 70.41 ASCI satisfaction: 76 percentae0fcc31ae342fd3a1346ebb1f342fcb Pissed Consumer stars: 1.7 Trustpilot stars: 1.8 Dissatisfaction Index Score: 72.79 Want more retail facts and shopping tips sent to you directly? Sign up for our daily newsletter. ASCI satisfaction: 75 percent Pissed Consumer stars: 1.7 Trustpilot stars: 1.8 Dissatisfaction Index Score: 72.91 ASCI satisfaction: 75 percent Pissed Consumer stars: 2.1 Trustpilot stars: 2.0 Dissatisfaction Index Score: 73.75 ASCI satisfaction: 75 percent Pissed Consumer stars: 2.2 Trustpilot stars: 1.7 Dissatisfaction Index Score: 75.42 ASCI satisfaction: 76 percent Pissed Consumer stars: 1.7 Trustpilot stars: 1.4 Dissatisfaction Index Score: 76.13 ASCI satisfaction: 73 percent Pissed Consumer stars: 2.6 Trustpilot stars: 2.3 Dissatisfaction Index Score: 79.00 ASCI satisfaction: 75 percent Pissed Consumer stars: 1.7 Trustpilot stars: 1.3 Dissatisfaction Index Score: 82.94 And for more bad news about the video game retailer, check out This Legendary Chain Is Closing Over 1,000 Stores by March. ASCI satisfaction: 74 percent Pissed Consumer stars: 2.2 Trustpilot stars: 1.5 Dissatisfaction Index Score: 83.05 And for more items that are being added to the big box retailer’s shelves this year, here’s what Walmart Is Now Selling This For the First Time. ASCI satisfaction: 79 percent Pissed Consumer stars: 1.6 Trustpilot stars: 1.5 Dissatisfaction Index Score: 85.68 ASCI satisfaction: 72 percent Pissed Consumer stars: 1.9 Trustpilot stars: 1.2 Dissatisfaction Index Score: 100.00 Sears may have the worst customer service in America, but this state tells the most lies. Check out This Is the Most Dishonest State in America to find out which one it is.
