RELATED: If You Get This Message from T-Mobile, Delete It Immediately, Experts Say. A new scam is targeting AT&T customers, claiming that they can receive significant discounts on their AT&T and DirecTV service, ABC affiliate 9 WCPO reports. The con begins when customers receive a message promising a 50 percent discount on the popular phone and TV services. However, when you return the phone call, a voice asks you to provide your AT&T account number and pin—and if you provide them, you may be delivering access to your account directly to scammers. For the latest tech news delivered straight to your inbox, sign up for our daily newsletter! While the prospect of receiving a major discount on your phone and TV service may pique your interest, that’s not the only trick scammers are using to get AT&T users to cough up their personal information. In some instances, scammers tell the individuals they’ve contacted that they must first send money to receive the alleged discount. If you decline to pay, the scammer may threaten to cut off one or more of your services. Unfortunately, in many cases, it can be difficult to distinguish between a valid offer or a grift, since callers use spoofed phone numbers that appear to be legitimately associated with AT&T. If you are concerned about the legitimacy of an offer you’ve received from AT&T or DirecTV, the best course of action is to not reply. Instead, you can search either company’s customer service number online and call back using that number, asking the rep you get in touch with whether or not the offer you’ve been given is real. “Use caution when giving out or verifying personal or financial information over the phone. Initiate the call yourself and only call a phone number that you can verify as legitimate,” AT&T recommends, adding that you should never use your myAT&T login credentials anywhere other than the AT&T web address on your bill. “We want all customers to know that we won’t ask for personal or account information through phone calls, email, or text messages,” the company says. In addition to not calling the potentially spoofed number back, AT&T recommends reporting the call to the Federal Communications Commission via their Customer Complaint Center to help others from falling prey to the scam.ae0fcc31ae342fd3a1346ebb1f342fcb AT&T also recommends adding your number to the National Do Not Call Registry to reduce your risk of receiving unwanted phone calls in the future. RELATED: If You Notice This on a Mailbox, Don’t Use It, Experts Warn.
